MOT Bookings
Reg lookups, expiry checks and booking-in for class 4, 5 and 7 MOTs without anyone leaving the bay.
Trusted by independent UK garages
AI Garage Receptionist For UK Garages & Mobile Mechanics
Never miss a job while the ramps are full.
Answers MOT, repair, diagnostic, recovery and service enquiries 24/7 — runs a live VRM, MOT and tax check while the caller's still on the phone, then sends the qualified lead straight to you.
- Captures name, number, VRM and job details on every call
- Live MOT, tax and vehicle checks while the caller is on the line
- Sends the qualified lead straight to your phone or WhatsApp
- No new phone line — simple call divert from your existing mobile or landline
Built by Cartcom in West Cumbria • 22+ years’ experience • 200+ customer reviews
About the company behind the service
Built by Cartcom — trusted local technology support
Garage Receptionist is built and supported by Cartcom, a West Cumbria technology business with over 22 years’ experience helping customers with websites, phones, IT support and business systems.
Cartcom has 200+ public customer reviews, giving you reassurance that Garage Receptionist is backed by a real UK business, not a faceless AI company.
Reviews relate to Cartcom’s technology support services. Garage Receptionist is a new specialist AI phone receptionist service built and supported by Cartcom.
24/7 call coverDay, night, weekends, bank holidays.
Live in 24 / 48 hoursOne change in your phone settings.
UK onboardingWe walk you through setup, no jargon.
No new hardwareKeep your number, your handset, your team.
Live On The Call
Checks The Vehicle While The Customer Is Still On The Phone
Most AI answering services just take a message. Garage Receptionist runs a live DVLA-grade VRM, MOT and tax check the moment the caller reads out their plate — then captures the fault, urgency and contact details and sends a fully qualified lead straight to your phone.
- VRM lookup — confirms make, model, fuel, colour and engine size
- MOT status — next due date, last result, advisories
- Tax status — taxed / SORN / expiry date
- Job details — fault description, urgency, preferred slot
- Lead alert — SMS, WhatsApp or email within ~60 seconds
What We Handle
Every Call A Working Garage Gets
The same enquiries your front desk picks up — captured cleanly so nothing gets lost when the workshop is flat out.
Recovery & Breakdowns
Urgent calls picked up and flagged fast so you can prioritise the recovery jobs that pay best.
Quote Requests
Caller, vehicle, fault and timing taken down properly so you can quote on something solid.
Service Reminders
Repeat customers nudged back when their service or MOT is due — not chased months too late.
After-Hours Calls
Evening and weekend enquiries answered so the diary is already filling before you turn the shutters up.
Overflow Cover
Picks up the second and third caller while you're still on the first — no engaged tone, no lost lead.
How It Works
Four simple steps. When your phone rings and no one can answer, we pick it up for you and pass the job straight to your team.
Your Phone Rings
A customer calls your garage while you're under a car, on a road test, or with someone at the counter.
We Answer For You
Our assistant picks up, takes the caller's name, vehicle, problem and how urgent it is.
You Get The Job
A clear summary is sent to your team straight away. Nothing gets stuck in voicemail.
You Book It In
Call the customer back when you're free, confirm the work and add it to your diary.
Setting it up
Turning On Call Divert
Keep your existing garage number. You just tell your phone to forward calls to us when you can't pick up. No new phones, no engineer visit.
Most garages are live in around 24 to 48 hours
One quick change in your phone settings and a single test call is all it takes.
Pick Your Line
Is your garage number a mobile or a landline? You only need to set up the one you actually answer.
Open Call Forwarding
On a mobile that's in your phone Settings. On a landline it's in your provider's online account or phone system.
Add Our Number
Choose when to forward: always, when busy, when no one answers, or when the phone is off.
Make A Test Call
Ring your garage from another phone to check it routes through. Adjust the rules if needed and you're live.
Works with all major UK networks
EE
O2
Vodafone
Three
BT
Virgin Media
Sky
TalkTalk
What you get from us
- No new handset or hardware to buy
- Mobile and landline forwarding both supported
- We walk you through the setup during onboarding
1 in 3Workshop calls go unanswered when bays are full
£180+Average value of a missed booking enquiry
24-48 hrsTypical time from sign-up to first answered call
We were losing two or three bookings a day to voicemail. Now every caller gets answered — even the late ones — and the jobs land straight in our inbox by the time we get to them.
Why It's Worth It
Cheap AI Answering vs Garage Receptionist
Generic AI answering bots cost less because they do less. Here's what you actually get with a service built specifically for UK garages and mobile mechanics.
| Cheap AI Answering | Garage Receptionist | |
|---|---|---|
| Built for | Generic businesses | Independent garages & mobile mechanics |
| Call handling | Takes a basic message | Captures full job details: VRM, fault, urgency, contact |
| Vehicle lookup | None | Live VRM, MOT & tax checks on the call |
| Lead delivery | Email only | Phone, SMS, WhatsApp & email alerts |
| Setup | DIY, generic script | UK onboarding, custom garage script, Cartcom support |
| After-hours & overflow | Standard hours focus | 24/7 cover including evenings, weekends, bank holidays |
| Phone line | Often needs a new number | Keep your existing number — simple call divert |
| From | Basic message-taking | £159/mo — garage-grade lead capture |
Solutions
Find The Right Cover For Your Garage
Specific call-answering setups for the way your workshop, mobile-mechanic round or MOT centre actually runs.
AI Receptionist For GaragesFull 24/7 reception built around how independent UK garages run.
Garage Call Answering ServiceFriendly, professional answering with full job-detail capture.
Mobile Mechanic Call AnsweringPick up jobs while you're under a bonnet on a driveway.
MOT Booking AI ReceptionistReg lookup, MOT due-date check, booking-in handled on the call.
Garage Overflow Call AnsweringPicks up the second and third caller while you're on the first.
After-Hours Garage AnsweringEvening, weekend and bank holiday enquiries captured.
DVLA MOT & Tax Check On The PhoneLive VRM, MOT and tax status while the caller is on the line.
Garage Receptionist CumbriaLocal call cover for garages across the Cumbria county.
Packages For UK Workshops
Choose the level of call cover that fits your garage now, then scale up when your phone traffic grows.
Starter
£159/mo
£249 setup
Never miss another garage enquiry
For smaller workshops and mobile mechanics that want dependable call cover without adding office overhead.
- 24/7 call cover
- Built for lighter daily call volume
- MOT and service booking enquiries captured
- VRM lookup for basic vehicle details
- Handles common workshop questions
- Service reminder follow-up support
- Business divert number included
- Lead inbox and reporting view
- Upgrade path for higher call volume
Most Popular
Pro
£279/mo
£499 setup
Turn calls into booked jobs
For busier workshops that want stronger front-desk cover, booking support, and better follow-up on missed opportunities.
- Everything in Starter
- Built for busy workshop call handling
- MOT, diagnostics and repair booking requests captured
- Diary and workshop slot workflow support
- Booking confirmation messages
- Follow-up prompts for unbooked leads
- Recovery and urgent breakdown callbacks routed fast
- Repeat caller memory
- Performance and lead reporting
- MOT reminder campaigns for repeat bookings
- Higher-volume call package available
Premium
£449/mo
£899 setup
Fully customised AI receptionist
For larger garages, MOT centres, specialist workshops and groups that need a more tailored front-desk setup.
- Everything in Pro
- Built for higher-volume or multi-site demand
- Tailored call handling around your business
- Integration planning for workshop systems
- Quote requests and estimate workflows managed
- Service reminder and rebooking workflows expanded
- Advanced reporting and custom processes
- Multi-site or multi-user setup
Need A Custom Setup?
If you need higher call volume, workshop-system integration, multi-site support or custom booking workflows, request a tailored quote.
Request Your Setup
Choose your package, add any extras you need, and send your setup request to our team.